After the
moving
services are
completed,
we conduct a
survey to
measure
quality
throughout
each phase
of service.
Some
questions
include:
-
How
knowledgeable
was your
Moving
Counselor?
-
Did he
or she
respond
to your
needs in
a timely
manner?
-
How
knowledgeable
was your
real
estate
agent?
-
Did he
or she
return
your
phone
calls
promptly?
-
Was your
moving
crew
professional
and
courteous?
-
Did you
have any
damage
caused
by the
movers?
-
Based on
your
experience,
would
you
choose
your
movers
services
again?
In addition
to
performing
post-move
surveys on a
monthly,
random
basis, our
management
personally
visits our
vendors to
inspect
their
facilities,
verify their
professionalism
and let them
know we
value their
support.
It’s just
one more way
that
Relocation
Benefits
goes above
and beyond.